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253-245-5454

24hr Emergency Services

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Shop Hours

Mon - Fri 8am - 5pm

Maple Valley, WA

23933 SE 264th St
Maple Valley, WA 98038

Auburn, WA

420 H St NW
Auburn, WA 98001

Service Advisor

Auburn, WA
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Why Motorplex & Pro-Tow?

Because we are a growing service organization that is a local family owned and operated business. We are looking for uniquely talented and motivated teammates to grow their careers in our fast-paced emergency service business. We are large enough to provide continual advancement opportunities, yet small enough to care about you and your family.  We are a progressive, honest, and gritty organization. We are only looking for like-minded teammates.  Our great trade provides the opportunity to show your skills and talents by solving problems with vehicles for our customers, and in return, you are rewarded with financial stability and personal growth inside and outside of the workplace.  Want to join our team?

Job Description

This position takes phone calls, estimates and sells services work, dispatches service jobs, orders parts, and manages the administrative work of all service work. Our compensation plan provides full benefits and wages that average between $20 and $25 per hour depending on your qualifications and experience. It also has a performance incentive added to your hourly wage after a probationary period. Our industry and our company are very stable and secure. There is no day the same in our business, and if you think you have what it takes to be considered as an addition to our team, please apply today.

Please also feel free to drop by either of our locations to see first-hand what we are about. Any of us would be happy to give you a tour of our facility and our equipment. Even if you are happily employed now or currently living out of our area, I encourage you to reach out and share your future intentions because we will be adding new teammates that will fit and have a passion for our trade over the next 12 to 18 months.

What Our Company Does

  • Light, medium and heavy duty towing.
  • Emergency recoveries for light-duty cars all the way up to major incidents involving semis on the interstate.
  • Emergency spill containment and cleanup.
  • Load and cargo services. Load shifts reloads, and load recovery.
  • OnSite emergency truck repair.
  • InShop auto and heavy truck repair.
  • Out of state transport.
  • All sorts of non-routine situations that our customer may ask us to assist with.

Highly Sort-After Skills

  • Sales Experience. For those that have earned a living by selling or promoting often find success as a service advisor.
  • Customer service. Possibly hospitality or similar fast-paced, professional and successful environment may transfer well as a service advisor.
  • Automotive experience. Some technicians that seem better suited for the front counter, may be able to successfully transfer the shop experience to being a service advisor. If you have not been a tech, it is very helpful to have a command of modern automotive systems and operations.
  • Technology and computers. Your command of the internet, keyboarding, modern software and computer operations make learning and growing a faster process.
  • The attitude of a Professional. Ethics, morality, and living your life 24/7 that is a positive contribution to our workplace and our community is a step in the right direction.

Training We Provide and Promote

  • Automotive and Diesel Training and Certificates and Schooling: ASE Training and Certification
  • Sales and customer service training.
  • Personnel and financial management.

Requirements

  • You must be self-motivated, have goals, and are looking to grow your career and grow your skills.
  • Must be willing to work 40-50 hours per week depending on customer demand.
  • Must live within 30 minutes of our location.
  • Your driving record must have minimal events, and meet insurance requirements.
  • Must not use drugs (including marijuana at all in any method), and cannot consume alcohol during working or on-call hours.
  • Must meet WSP criminal background check standards.

Perks of the Job

Competitive Salary

Our compensation plan provides full benefits and competivitive industry wages.

Health & Dental

Our companies provide medical, dental, and vision coverage for employees.

Retirement Matching

We offer retirement matching to show we are committed to your future in our company.

Paid Holidays

We know our team works hard, and one perk is that holidays are paid. 

Family Leave

Our team is not only rewarded with paid holidays but also paid vacation and family leave. 

Ongoing Training

Your financial advancement will be based on your skill improvement and personal motivation to obtain additional training and certifications.

Perks

Interested?!

Before you apply

Before you apply we recommend you check out our company sites Pro-Tow and Motorplex as well as their associated blogs and social media to get a feel for our company. Following this please fill out an application form via the link below and email it to jobs@motorplex.com along with your resume and cover letter. Please also feel free to drop by either of our locations to see first-hand what we are about. Any of us would be happy to give you a tour of our facility and our equipment. Even if you are happily employed now or currently living out of our area, I encourage you to reach out and share your future intentions because we will be adding new teammates that share our beliefs over the next 6 to 12 months.